← Back to Hub
Owner: SupportLast updated: Jun 30, 2026Status: LiveReviewed by: DanHub: v2.3
← Back to Support Hub
Live

How-To Video Library

Centralized video library built from the workbook’s How To videos tab. Public AccountEdge YouTube links can be sent to customers; Screencast/training links should be used as support coaching links unless they are separately confirmed customer-facing.

How-To Videos

Start a New Fiscal Year

How-To Videos

Start a New Payroll Year

How-To Videos

Running W2s/T4s/1099s

Video

T4s (electronic) is the same on mac and windows

Can follow the same steps for Printing a T4 slip as Electronic. Only diff for Printing is that you're not creating an e file at the end.

Video

1099s on pre-printed forms is the same on mac and windows

How-To Videos

Uninstalling NEX & reinstalling

Video

User.Reg edit to link support folder to AE

How-To Videos

Custom Forms Issues

Video

Renaming Support folder to reset custom forms location

This video shows how to "reset" the support folder and create a new one as well as copying and pasting the custom forms to the new folder

YouTube Channel

AccountEdge YouTube Channel

For the broader public AccountEdge video library, use the embedded channel page. Public AccountEdge YouTube videos can be sent to customers, while this busy-season page keeps issue-specific training links grouped for reps.